“Step in the Right Direction”: Connecticut DMV Commissioner Calls for More Reforms to State Towing Law to Protect Drivers

Despite a slew of reforms enacted last year to rein in the practices of towing companies, more needs to be done to protect consumers whose cars face removal and possible sale, the commissioner of the Connecticut Department of Motor Vehicles said Tuesday. DMV Commissioner Tony Guerrera laid out five recommendations he plans to make for the legislature to consider during its session that begins in February. The recommendations follow a Connecticut Mirror and ProPublica investigation that exposed how state law for decades favored towing companies at the expense of low-income consumers.

They also follow months of meetings with a group of industry and consumer representatives. The recommendations would require towing companies to make more effort to notify owners that their cars have been towed